The staff at the hotel were absolutely amazing, from the reception team to the waitresses, housekeepers and bartenders! They provided such a good service at all times and they really do go above and beyond in making sure that you’re having a good stay- nothing was too much trouble for them. The hotel is in a good location for transport as well as not being too far away from the beach and restaurants! The lunch/dinner menu had a wide offering and the pool/rooftop area were an added bonus! The decor was unique and the rooms were clean, comfortable and had all the necessary amenities. Fab hotel and would definitely stay again.
Anonymous
toukokuu 2022
This was my second time in Freetown and this time I chose to stay at Swiss Hotel (a much better deal and hotel than New Brookfields Hotel). It is very safe, well decorated with character, staff are very friendly, responsive and accommodating. There is a nice outdoor pool and lounge area where you can dine or work outside underneath the patio. This was a nice little oasis in the busy city! Wifi was EXCELLENT in the bedrooms with no issues. Wifi in the lobby/restaurant was a bit slower. There's a backup generator that turns on fairly quickly when there are grid outages (not the hotel's fault). The restaurant has pretty good food too. I would highly recommend staying at Swiss Hotel.
Alexandra
toukokuu 2023
Breakfast was good overall although the weekend options were better. I liked that I could have an omelet made to order. I stayed with my elderly mother and she enjoyed her breakfast and felt really welcomed by the staff.
Muriel
huhtikuu 2023
All the staff are professional polite and they go the extra mile to ensure your needs are met. I am currently staying in one of their studio apartment which is basically for me home away from home. I cannot fault anything but to say thank you to all the staff that has looked after me for my three weeks stay in freetown. Your customer service is excellent! Swiss hotel is definitely my choice of place to stay and would recommend. Value for money, great location, security excellent Wi-Fi good, 24 hour electricity, good water supply with excellent shower having a choice of warm shower. Both the local cuisine and Interntaional cuisine tastes excellent.
Annie
toukokuu 2022
The hotel is located at a sweet spot - Not far from Lumbley/Aberdeen beach roads and can easily get to most places around the city. Moreover, I like the staff alot. They are very polite and professional. Customer service is really on point at this hotel.
Bundu
helmikuu 2023
It was a really good hotel with convenient rooms, the staff were friendly they solved every requests. The breakfast was great, and the kitchen had a good menu to choose from.
Ákos
helmikuu 2024
From the moment I arrived til the time I checked out, all staff were extremely kind and helpful. Everything just WORKED, which is exactly what I need on an intensive work mission. Breakfast, once it was being served, was really nice.
Peter
marraskuu 2022
Breakfast was good, the front desk staff went above and beyond to accomadate us. We had one person that needed special accomadations and the staff bent over backwards to see that our needs were met.
Dennis
lokakuu 2024
I had a great stay at The Swiss Hotel. The staff were friendly and very helpful and the service provided was very good
Anonymous
tammikuu 2023
The staff at the front desk was very warm and helpful. I was given a very comfortable and spacious room. Breakfast tastes good, options were ok but not so many options.
Sesay
elokuu 2023